Returns & Exchanges
Due to the perishable nature of our fresh-baked muffins, we cannot accept physical returns once a delivery is completed. If your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Document the Issue
Take clear photos of the damaged product and the original packaging to help us verify the quality concern.
Contact Support
Email our customer care team at [email protected] with your order number and photos within 24 hours of delivery.
Quality Review
Our bakery team will review your request within 1 business day to determine the cause of the issue and approve your claim.
Refund or Redelivery
Once approved, we will either process a full refund to your original payment method or dispatch a fresh batch of muffins immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing